What are the specific Roles and Responsibilities in the ITIL Service Transition? (Choose all that apply)
Question #8 in the ITIL Sample Exam Questions
- There are no specific roles and responsibilities. Any qualified personnel can do the job.
- Always the same as the Service Design: Service Design Manager, IT Designer, Service Catalog Manager, Service Level Manager, Availability Manager, IT Service Continuity Manager, Capacity Manager, Security Manager, Supplier Manager.
- Always the same as the Service Strategy: Business Relationship Manager (BRM), Product Manager (PM), Chief Sourcing Officer (CSO).
- Can be the same as any lifecycle stage, but not always.
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